Adapting methods and frequencies
These are settings where a provider’s presence is noticed immediately. Someone waiting, a patient being accompanied, a professional between appointments: each perceives not only the state of the place, but how the team works — its pace, its tone, its ability to stay out of the way. Discipline therefore counts as much as the result. What is expected here is not technical brilliance: it is doing exactly what was agreed, exactly where it is authorized, every day, without having to be reminded.


